One of the most valuable assets of any business is its staff. In the nursing and care sector, it takes a particular type of person to give as much of themselves for the betterment of others. In return for this commitment to both our clients and our organisation, Total Care supports its staff in developing skills and providing opportunities for advancement in their chosen career or profession – which in turn, provides better services and skills to the benefit of our clients.
One of the most recognised standards for the development of employee skills is Investors in People. Investors in People is a nationally recognised management framework for high performance through people that helps organisations to recognise their objectives and improve their performance through the effective management and development of their people. The standard is based on three key principles:
Plan: developing strategies to improve the performance of the organisation.
Do: taking action to improve the performance of the organisation.
Review: evaluating the impact on the performance of the organisation.
Total Care considers there are a number of benefits in working to the framework standard:
Employee Benefits:
- A positive working environment
- Recognition and development
- Good quality training
- Improved job satisfaction
- Better communication
Organisational Benefits:
- An improved quality of service and improved satisfaction for our customers and stakeholders.
- Culture of continuous improvement and an opportunity to review current policies against an holistic framework.
- Competitive advantage through improved performance.
- Wider recognition for achievements measured against a rigorous National Standard.
- Motivation is improved through employees’ greater involvement, personal development and recognition of their achievements. This leads to higher morale, improved retention rates, reduced absenteeism, readier acceptance of change, and identification with the organisations goals beyond the confines of the job.
Total Care has held the Investors in People Standard since 1997 and as a result of further commitment to the standard, achieved the Gold standard in 2015.
